Our MINE products are made in Korea, and in our home of Dubai.

We accept Debit & Credit Cards. KNET, Mada, Fawry, Benefit, Visa, Mastercard & Others.

Our MINE products, cream and serum are CE Certified along with ESMA certified. As we are based in Dubai our products are also approved by the Dubai Municipality.   

You can one find out how to use the Mine Ellipse by on the below link:

https://www.youtube.com/watch?v=EOdpb7T_NOs

or the pamphlet that is accessible through the QR code that you would have received with your item inside the Kit. 

Our next-day-delivery services within Dubai are available from Monday to Saturday, before 4pm. If the product was ordered outside of this window it will be processed the next working day. If the order was made within this window and there may be a delay please email us for more information at info@mineinbeauty.com.

If the product has been opened or used, we cannot refund the item.

We offer returns on faulty products and exchanges on purchases, if returned within 30 days of shipping date. Please retain your receipt as proof of purchase. Please do not modify, repair or disassemble this product. These actions will void the product warranty. 

Please allow a minimum of seven hours to charge your MINE Tool before using.

It is likely that your MINE tool will no longer be working. We may exchange on a case by case basis so please email us direct to discuss further at info@mineinbeauty.com. Shipping will be at the customer’s expense.

We offer returns on faulty products and exchanges on purchases, if returned within 30 days of shipping date. Please retain your receipt as proof of purchase. Please do not modify/ repair or disassemble this product. These actions will void the product warranty. 

Please email us and we will arrange for one to be sent to you free of charge. Shipping will be at the customer’s expense.